SHIPPING
Environmental policy
We work with a fully end-to-end carbon-neutral printing partner, so all prints and framed artworks (and their delivery) are certified carbon-neutral.
All papers and wood-based materials are sourced from Forestry Stewardship Council-certified sustainable sources. Packaging materials have been carefully selected to reduce the impact on the environment whilst still ensuring your artwork gets to you in perfect condition. Plastics are kept to a minimum and all packaging materials are sustainably sourced, being a mixture of recycled, recyclable or biodegradable materials.
Shipping
We provide global shipping for all prints and framed artworks to almost every country in the world. Should your address not be accepted at checkout, please contact us and we will try to find a solution.
Orders are dispatched within 5-7 working days. Thereafter, they should arrive within 3 to 6 days in the UK/Europe, in 4 to 7 days in North America, and 7 to 9 days in Australia/New Zealand. Other destinations may vary – please allow up to 2 weeks for delivery. Once your order is shipped, you will receive a tracking number via email.
You will receive a tracking number via email upon dispatch. All shipments are made using the most efficient and cost-effective shipping route, via Royal Mail, Deutsche Post, and DHL.
Customs
We have duty-free delivery to the US, UK and EU.
Customers in other countries may have to pay a Customs clearance fee as required by your port of delivery, which is applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
If you are not at home when the product is delivered
If no one is available at your address to take delivery and the goods cannot be posted through your letterbox, the delivery company will inform you of how you may receive your goods. You should refer to the terms and conditions of the delivery company for more information.